On March 12, 2014, Andrea Vizenor, Director of Retail, Hospitality and Tourism joined forces with the Marriott SFO Airport Waterfront to host a Job Shadow experience for students at Skyline College. Students arrived at the hotel where they met Lisa Krone, Director of Human Resources. Ms. Krone shared Marriott’s vision, their portfolio of hotels, the company culture and the many exciting benefits employees receive when working for their hotel brand.
Students then had the opportunity to meet Clif Clark, the General Manager who led a tour of the property, showcasing meeting rooms, guest rooms, restaurants and the newly built M Club Lounge that will debut this week for guests who are frequent travelers of Marriott. During the tour Mr. Clark shared his career pathway and the many positions he held in the hospitality industry along with highlighting why he enjoyed the hospitality industry so much.
After completing the tour students were able to spend time in operational departments such as front desk, room service, human resources, meeting and event planning and guest services. It was a unique opportunity for students to see first hand the role these departments play in the success of the hotel and how valuable their interactions are with guests who visit while in the bay area.
Students who participated in this event where dressed like true professionals, respectful, engaged and represented Skyline College very well! There will be many more exciting work-based learning opportunities available for students as the Hospitality and Tourism Degree Program becomes fully developed. Stay tuned for additional developments.
Article by Elizabeth Tablan